IntensePower - Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum

Xren17 · 03-03-2009, 09:00 PM

Transaction History -
1.22.09 - Bought the LED tail lights from them
IntensePower.com Black LED Tail Lights S14 240sx

2.06.09 - Installed the tail lights and had build up of condensation after a rainstorm.
2.10.09 - Sent them photos
2.12.09 - Last response from them, that they've forwarded pics to the manufacturer.
3.01.09 - No further response from them even after a couple of PMs requesting a resolution and RMA.
3.02.09 - Contacted admin to help resolve the issue.
3.09.09 - Contacted Pete at IntensePower as requested and he's shipping out new sides in the next couple of days. Will update the post once I've received and installed them.
4.10.09 - Received the lights a few weeks back and Intense provided a return shipping label with them. I've installed the
new ones but I haven't tested to see if they exhibit the same issue. I'm not planning on returning them even if it did. As to my recommendation, I'm going to be neutral since the issue was resolved in the end.

-Ren

cc4usmc · 03-03-2009, 09:55 PM

Ohhh, and I wanted to buy those too.

nevertheless · 03-03-2009, 09:59 PM

yeah took me a month to get my coilovers from them! tried telling me some bullshit about the zipcode on the shipping address didnt match on the creditcard. so they waited two weeks to notify me about it. poopiecompany.

palmdale_mob · 03-03-2009, 09:59 PM

That sucks
I bought coils from them a while back
There was a problem with my credit card, they called me, resolved the issue everything was fine
Sorry to hear that man
Thats really more of a manufacturer issue isn't it?

Xren17 · 03-03-2009, 10:36 PM

Yes I believe it's a manufacturing issue but how I see it. If I bought the tail lights from the dealership and it doesn't work when I get it home. The dealership will give me a working replacement and contact Nissan with the issue. They will not make me wait for nearly a month now with no response.

palmdale_mob · 03-04-2009, 12:00 AM

Yeah thats true though they should be helping you resolve this issue
Even if its not much, thats better than ducking and dodging
Thats just making them look shady on their end

deuceforty · 03-05-2009, 04:31 PM

if u wanna sell them hit me up

palmdale_mob · 03-06-2009, 09:16 PM

Quote:

Originally Posted by IntensePower

I will take care of you on these since the manufacture has been less than helpful, minus the negative itrader given without a phone call to follow up. Not one for excuses just call 480-635-8888 ask for Pete and well get the outer pieces sent out to you asap.

Looks like problem solved

smellslikecurry · 03-06-2009, 09:23 PM

ive bought a lot of stuff through intense power for my 350z and theyve been more than aweomse

LoneStarSilvia · 03-06-2009, 10:15 PM

Ditto, I've never had problems with Intense. Just freakin reseal em.

Propaganda · 03-07-2009, 08:41 AM

I got my Stances from Intense Power and there was a mix up between them and Stance on drop shipping the coil overs with 9k/7k springs instead of 8k/6k. I called them up and they called Stance and solved my problem immediately.

smelly240 · 03-07-2009, 09:26 AM

Intense power does not suck...

BoostedCoupe · 03-07-2009, 05:02 PM

I Have bought 2 sets or toe arms from them and there service/shipping was fine. I didnt recive my tracking numbers ever tho, but shipping was fast.

98s14inaz · 03-07-2009, 05:39 PM

That moisture in the lights happens to oem stuff too when they aren't sealed correctly after removal. Hardly a manufacturer defect. I've known the intense guys for a while and bought several items from them and they have been nothing but professional.

Propaganda · 03-07-2009, 09:27 PM

Take them apart and reseal them with that Nissan stuff

imotion s14 · 03-09-2009, 05:32 PM

Having issues with them as well. Bought a test pipe off their ad special no communication whatsoever. It's been 11 business days. I already got charged for the part i ordered and I haven't received anything. No replies to my status inquiries, nothing.

Order: 2/19
Charged: 2/23

mtx450 · 03-10-2009, 01:55 PM

I've had no issues with this company. They gave me a great prices on coilovers and even though the shipping took a while, that was on Stance's part. Everytime I called them, they were very courteous on the phone.

cc4usmc · 03-10-2009, 02:53 PM

Quote:

Originally Posted by IntensePower

I would love to know WTF my post are going in this thread

Quote:

Originally Posted by Jeff240sx

DO_NOT post in any thread reviewing you or your business.

According to the rules, you're not allowed to post in your own review thread. Accusing Zilvia of being unprofessional when you failed to abide by the rules isn't very professional. The issues with the customers can still be resolved without you telling all of Zilvia. Assuming that you do take care of the customers, their posts can be edited by them to reflect the outcome.

DUFFM4N · 03-10-2009, 04:05 PM

for someone who claims to be "professional" you sure do sound very unprofessional in your response, and its attitudes like that, that make or break a company...sure u may give your customer what he needs, but if youre an asshole about it, its only a matter of time people will stop putting up with it

sileighty83 · 03-10-2009, 04:14 PM

Intense Power are good people! I can vouch for that whole heartedly. Some after market products may have small defects once and a while...thats just the bad apple out of the bunch. It's Just part of the after market game. Nothing is perfect not even OEM.

iloveturbos · 03-10-2009, 07:11 PM

bought headlights from them everything is cool still ...NO PROBLEMS
GOOD LUCK gettin matters fixed..

Flooder · 03-11-2009, 04:27 PM

Intense is awesome. Shit happens and manufacturers send crappy products some time.

imotion s14 · 03-13-2009, 07:36 PM

Well I got my test pipe a couple of days ago.

Edit: Installed the test pipe and it fits perfectly.

93pignose · 03-13-2009, 08:49 PM

i order from them twice and never had a problem. i can tell u it hit or miss with vendor on this site. but i would buy from again.

JDMslide180 · 03-13-2009, 08:54 PM

thats weird, i have a couple of frineds that order things from them and they have never had any problem, on the other end, i ordered some toe links from them because they were the only ones who had them in stock and it was one of the worst costumer service that i have ever dealt with. not only did they lie to me about shipping them out the nest day after my payment but they were very rude and snobby when i called to ask about my parts. they got to me 1.5 weeks after i made payment.

BlitzRPS13 · 03-16-2009, 12:13 PM

My gf ordered her stances from intensepower... everything came as advertised and came quickly. Happy with them so far.

dirteeboy808 · 03-16-2009, 02:32 PM

Quote:

Originally Posted by Xren17

Transaction History -
1.22.09 - Bought the LED tail lights from them
IntensePower.com Black LED Tail Lights S14 240sx

2.06.09 - Installed the tail lights and had build up of condensation after a rainstorm.
2.10.09 - Sent them photos
2.12.09 - Last response from them, that they've forwarded pics to the manufacturer.
3.01.09 - No further response from them even after a couple of PMs requesting a resolution and RMA.
3.02.09 - Contacted admin to help resolve the issue.
3.09.09 - Contacted Pete at IntensePower as requested and he's shipping out new sides in the next couple of days. Will update the post once I've received and installed them.

Recommend not purchasing from them because for me, how a company handle issues says a lot about them as a company.

-Ren

On a side note: Buy some Permatex Super Black RTV and seal them up before you install the replacements so there's a guarantee seal...like others said aftermarket parts will have defects or bad batches

deukalionS14 · 03-18-2009, 05:27 PM

well i must have the same batch at you then because mine does the same thing. i laugh it off though i mean what do u expect? perfection? *dont answer that i was being sarcastic*

I've ordered a couple things from them n it seems to be a hit or miss. most of the parts i ordered cam on time but the side skirts i ordered took more than a month and my wife called to check on them for me because i was in iraq and they said that its waiting to be shipped...they told her that for two weeks straight. blah...it's all a part of the game. you dont like it then go pick them up in person i guess. that what im doing for now on.

supporting your local shops FTW...AND you might get a cute discount!!

number80 · 03-18-2009, 07:35 PM

I can't believe people are telling the guy to just seal them up. You all know you'll be piss too when you buy a product and it turns out to be a defect. It's not about the money, it's about the principles.

On a situation like this the only answer is "to communicate". Even if the seller is having a hard time with the manufacturer at least with them communicating the buyer wouldn't get angry and post bad reps (not taking sides here). After this is resolve I think the seller should make a thread about the manufacturer's product so nobody buys it either huh.

***enkei2k*** · 04-14-2009, 03:45 PM

i had a good experience with them. ordered a cusco rear cb bar. hooked me up with a good price also, just had to ask. will be ordering their stance's soon once i pay my bills...shipping was alright as i got them straight from cusco apparently, but can't complain. they did their part, product was shipped in OG box, no damages. good stuff overall.

9/10. = -1 because i placed the order on friday 3/27 and it didn't ship out until the next wednesday 4/1, not in time to receive by friday for weekend install, but i guess it's ok, i'd still order again, it wasn't that big a deal to me since it was FREEE shipping.

03-03-2009, 09:00 PM	#1
Xren17 Zilvia Junkie Join Date: Jul 2003 Location: San Diego / Cerritos Posts: 341 Trader Rating: (4) Feedback Score: 4 reviews	IntensePower Transaction History - 1.22.09 - Bought the LED tail lights from them IntensePower.com Black LED Tail Lights S14 240sx 2.06.09 - Installed the tail lights and had build up of condensation after a rainstorm. 2.10.09 - Sent them photos 2.12.09 - Last response from them, that they've forwarded pics to the manufacturer. 3.01.09 - No further response from them even after a couple of PMs requesting a resolution and RMA. 3.02.09 - Contacted admin to help resolve the issue. 3.09.09 - Contacted Pete at IntensePower as requested and he's shipping out new sides in the next couple of days. Will update the post once I've received and installed them. 4.10.09 - Received the lights a few weeks back and Intense provided a return shipping label with them. I've installed the new ones but I haven't tested to see if they exhibit the same issue. I'm not planning on returning them even if it did. As to my recommendation, I'm going to be neutral since the issue was resolved in the end. -Ren Last edited by Xren17; 04-10-2009 at 11:24 AM..

03-05-2009, 04:31 PM	#7
deuceforty Zilvia Addict Join Date: Apr 2008 Location: raleigh Age: 36 Posts: 907 Trader Rating: (12) Feedback Score: 12 reviews	if u wanna sell them hit me up __________________ TWO TONE COUPE FS NC

03-06-2009, 09:23 PM	#9
smellslikecurry Post Whore! Join Date: May 2003 Location: bangladesh Age: 37 Posts: 4,590 Trader Rating: (33) Feedback Score: 33 reviews	ive bought a lot of stuff through intense power for my 350z and theyve been more than aweomse __________________

03-06-2009, 10:15 PM	#10
LoneStarSilvia Zilvia FREAK! Join Date: Jun 2005 Location: Okinawa--->Arizona Age: 36 Posts: 1,509 Trader Rating: (5) Feedback Score: 5 reviews	Ditto, I've never had problems with Intense. Just freakin reseal em. __________________

03-07-2009, 09:26 AM	#12
smelly240 Nissanaholic! Join Date: Oct 2006 Location: Philaburbia Age: 46 Posts: 2,137 Trader Rating: (4) Feedback Score: 4 reviews	Intense power does not suck... __________________ HREs on a S13 - check, 6262 - check, Girlfriend.... - nope

03-03-2009, 09:59 PM	#3
nevertheless Zilvia Junkie Join Date: Jan 2009 Location: omaha, ne Age: 33 Posts: 502 Trader Rating: (5) Feedback Score: 5 reviews	yeah took me a month to get my coilovers from them! tried telling me some bullshit about the zipcode on the shipping address didnt match on the creditcard. so they waited two weeks to notify me about it. poopiecompany.

03-03-2009, 09:59 PM	#4
palmdale_mob Zilvia Addict Join Date: Sep 2008 Location: CA Age: 33 Posts: 825 Trader Rating: (12) Feedback Score: 12 reviews	That sucks I bought coils from them a while back There was a problem with my credit card, they called me, resolved the issue everything was fine Sorry to hear that man Thats really more of a manufacturer issue isn't it?

03-03-2009, 10:36 PM	#5
Xren17 Zilvia Junkie Join Date: Jul 2003 Location: San Diego / Cerritos Posts: 341 Trader Rating: (4) Feedback Score: 4 reviews	Yes I believe it's a manufacturing issue but how I see it. If I bought the tail lights from the dealership and it doesn't work when I get it home. The dealership will give me a working replacement and contact Nissan with the issue. They will not make me wait for nearly a month now with no response.

03-04-2009, 12:00 AM	#6
palmdale_mob Zilvia Addict Join Date: Sep 2008 Location: CA Age: 33 Posts: 825 Trader Rating: (12) Feedback Score: 12 reviews	Yeah thats true though they should be helping you resolve this issue Even if its not much, thats better than ducking and dodging Thats just making them look shady on their end

03-07-2009, 08:41 AM	#11
Propaganda Zilvia Junkie Join Date: May 2005 Location: Charleston, SC Age: 37 Posts: 451 Trader Rating: (10) Feedback Score: 10 reviews	I got my Stances from Intense Power and there was a mix up between them and Stance on drop shipping the coil overs with 9k/7k springs instead of 8k/6k. I called them up and they called Stance and solved my problem immediately.

03-07-2009, 05:02 PM	#13
BoostedCoupe Zilvia FREAK! Join Date: Nov 2006 Location: South Fulton, TN Age: 33 Posts: 1,043 Trader Rating: (4) Feedback Score: 4 reviews	I Have bought 2 sets or toe arms from them and there service/shipping was fine. I didnt recive my tracking numbers ever tho, but shipping was fast. __________________ 92 vert converted 5speed and other little things

03-07-2009, 05:39 PM	#14
98s14inaz Zilvia FREAK! Join Date: Feb 2003 Location: Nonya Posts: 1,367 Trader Rating: (1) Feedback Score: 1 reviews	That moisture in the lights happens to oem stuff too when they aren't sealed correctly after removal. Hardly a manufacturer defect. I've known the intense guys for a while and bought several items from them and they have been nothing but professional. __________________ -Retired

03-07-2009, 09:27 PM	#15
Propaganda Zilvia Junkie Join Date: May 2005 Location: Charleston, SC Age: 37 Posts: 451 Trader Rating: (10) Feedback Score: 10 reviews	Take them apart and reseal them with that Nissan stuff

03-09-2009, 05:32 PM	#16
imotion s14 Zilvia Addict Join Date: Mar 2006 Location: Houston, TX Age: 43 Posts: 713 Trader Rating: (5) Feedback Score: 5 reviews	Having issues with them as well. Bought a test pipe off their ad special no communication whatsoever. It's been 11 business days. I already got charged for the part i ordered and I haven't received anything. No replies to my status inquiries, nothing. Order: 2/19 Charged: 2/23

03-10-2009, 01:55 PM	#17
mtx450 Zilvia Junkie Join Date: Mar 2007 Location: NY Age: 36 Posts: 405 Trader Rating: (1) Feedback Score: 1 reviews	I've had no issues with this company. They gave me a great prices on coilovers and even though the shipping took a while, that was on Stance's part. Everytime I called them, they were very courteous on the phone.

03-10-2009, 04:05 PM	#19
DUFFM4N Post Whore! Join Date: Aug 2006 Location: Southern California...where i stretch out haters like a bad thong Age: 40 Posts: 7,371 Trader Rating: (40) Rides Gallery: DUFFM4N Feedback Score: 40 reviews	for someone who claims to be "professional" you sure do sound very unprofessional in your response, and its attitudes like that, that make or break a company...sure u may give your customer what he needs, but if youre an asshole about it, its only a matter of time people will stop putting up with it __________________ *things may come to those who wait, but only the things left by those who HUSTLE* CLICK HERE FOR MY BLOG

03-10-2009, 04:14 PM	#20
sileighty83 Zilvia Addict Join Date: Nov 2006 Location: Socal Posts: 742 Trader Rating: (11) Feedback Score: 11 reviews	Intense Power are good people! I can vouch for that whole heartedly. Some after market products may have small defects once and a while...thats just the bad apple out of the bunch. It's Just part of the after market game. Nothing is perfect not even OEM. __________________

03-10-2009, 07:11 PM	#21
iloveturbos Zilvia Junkie Join Date: Oct 2007 Location: philadelphia Posts: 434 Trader Rating: (14) Feedback Score: 14 reviews	Headlights bought headlights from them everything is cool still ...NO PROBLEMS GOOD LUCK gettin matters fixed..

03-11-2009, 04:27 PM	#22
Flooder BANNED Join Date: Aug 2007 Location: Tucson Age: 39 Posts: 49 Trader Rating: (7) Feedback Score: 7 reviews	Intense is awesome. Shit happens and manufacturers send crappy products some time.

03-13-2009, 07:36 PM	#23
imotion s14 Zilvia Addict Join Date: Mar 2006 Location: Houston, TX Age: 43 Posts: 713 Trader Rating: (5) Feedback Score: 5 reviews	Well I got my test pipe a couple of days ago. Edit: Installed the test pipe and it fits perfectly. Last edited by imotion s14; 03-16-2009 at 06:53 PM..

03-13-2009, 08:49 PM	#24
93pignose Zilvia Junkie Join Date: Feb 2008 Location: mass Posts: 402 Trader Rating: (8) Feedback Score: 8 reviews	i order from them twice and never had a problem. i can tell u it hit or miss with vendor on this site. but i would buy from again.

03-13-2009, 08:54 PM	#25
JDMslide180 BANNED Join Date: Apr 2007 Location: Florida Age: 35 Posts: 187 Trader Rating: (0) Feedback Score: 0 reviews	thats weird, i have a couple of frineds that order things from them and they have never had any problem, on the other end, i ordered some toe links from them because they were the only ones who had them in stock and it was one of the worst costumer service that i have ever dealt with. not only did they lie to me about shipping them out the nest day after my payment but they were very rude and snobby when i called to ask about my parts. they got to me 1.5 weeks after i made payment.

03-16-2009, 12:13 PM	#26
BlitzRPS13 Zilvia Member Join Date: Jul 2007 Location: Edmonton, AB, Canada Posts: 244 Trader Rating: (3) Feedback Score: 3 reviews	My gf ordered her stances from intensepower... everything came as advertised and came quickly. Happy with them so far.

03-18-2009, 05:27 PM	#28
deukalionS14 Zilvia Junkie Join Date: Dec 2007 Location: SoCal Age: 38 Posts: 326 Trader Rating: (9) Feedback Score: 9 reviews	well i must have the same batch at you then because mine does the same thing. i laugh it off though i mean what do u expect? perfection? dont answer that i was being sarcastic I've ordered a couple things from them n it seems to be a hit or miss. most of the parts i ordered cam on time but the side skirts i ordered took more than a month and my wife called to check on them for me because i was in iraq and they said that its waiting to be shipped...they told her that for two weeks straight. blah...it's all a part of the game. you dont like it then go pick them up in person i guess. that what im doing for now on. supporting your local shops FTW...AND you might get a cute discount!!

03-18-2009, 07:35 PM	#29
number80 Leaky Injector Join Date: Jul 2007 Location: Minnesota Posts: 100 Trader Rating: (0) Feedback Score: 0 reviews	I can't believe people are telling the guy to just seal them up. You all know you'll be piss too when you buy a product and it turns out to be a defect. It's not about the money, it's about the principles. On a situation like this the only answer is "to communicate". Even if the seller is having a hard time with the manufacturer at least with them communicating the buyer wouldn't get angry and post bad reps (not taking sides here). After this is resolve I think the seller should make a thread about the manufacturer's product so nobody buys it either huh. __________________ I hate snow!!!

04-14-2009, 03:45 PM	#30
*enkei2k* Super Moderator Join Date: Jul 2007 Location: over the river and through the woods Age: 39 Posts: 7,160 Trader Rating: (29) Feedback Score: 29 reviews	i had a good experience with them. ordered a cusco rear cb bar. hooked me up with a good price also, just had to ask. will be ordering their stance's soon once i pay my bills...shipping was alright as i got them straight from cusco apparently, but can't complain. they did their part, product was shipped in OG box, no damages. good stuff overall. 9/10. = -1 because i placed the order on friday 3/27 and it didn't ship out until the next wednesday 4/1, not in time to receive by friday for weekend install, but i guess it's ok, i'd still order again, it wasn't that big a deal to me since it was FREEE shipping. __________________ Ask enkei2k xquizitditz