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Like 2 Liter said, PRP USA is an authorized distributor/reseller.
PRP Australia is way different in their approach and communication. I would reach out to them to get it squared away. The shop I work with deals directly with PRP Australia, at times with PRP USA as well if they have stock of the parts that are needed. Definitely get the girdle though, they are top notch and Herman from AUS is the man!
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