Enjuku Racing - Page 4 - Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum

mavericksniper · 04-06-2009, 11:34 AM

Bought from them once. They sent two fenders that didnt match each other. The shipping was very fast though and they did take the parts back for a full refund. I will be buying from them again.

migit · 06-22-2009, 01:26 PM

My order has been processing for almost a week now. Sent in a message asking why its taking so long, with no response yet. Guess I'll start calling. Item didn't say it was out of stock or anything. Sad part is my friends told me to order from enjuku to make sure I got it right away!

I'll edit this post with more info later on. So far not a great first experience with enjuku.

Update: Got a response from Enjuku today saying the shipment from the nissan warehouse to theirs was slow causing the delay they didn't predict. They are expressing the item to me now once it arrives. Gotta give them a A+ for customer service as well, they definitely care about their rep and keeping customers happy and coming back.

Although the delay is frustrating, the company is doing what they can to make up for it, I'll be ordering from them again.

TheGrim · 06-22-2009, 02:44 PM

ordered from them twice now for a total well over 3k and havent had a problem yet. BG is the go to guy

DOHCsky · 06-22-2009, 02:56 PM

Enjuku is AWESOME!
For 5 people running a nationwide company, Id say they do pretty fucking amazing!!!!!
Best customer service from any shop/company/whatever.
Nicest group of doods around.

MongolPup · 06-22-2009, 04:21 PM

BG has helped me out numerous times, A+. And the HKS BOV was real lol

ILoveJDM · 06-22-2009, 09:25 PM

Quote:

Originally Posted by migit

My order has been processing for almost a week now. Sent in a message asking why its taking so long, with no response yet. Guess I'll start calling. Item didn't say it was out of stock or anything. Sad part is my friends told me to order from enjuku to make sure I got it right away!

I'll edit this post with more info later on. So far not a great first experience with enjuku.

a couple of my friends have had this problem, after and week and a bit-ish it went through

ive had some turbo lines held at the border from enjuku before, probably bad paperwork, but its hard to say

other then that, their customer service is great, email reponses are fast.

***enkei2k*** · 07-29-2009, 08:24 PM

just received my isis shifter. placed order on friday, received today. packaged well. no complaints so far, we'll see after i install the shifter.

peteyjohnsilver · 10-30-2009, 01:24 AM

Any more news up to date on Enjuku? Nothing bad?

sidewaysil80 · 10-30-2009, 01:27 AM

no, nothing bad. they're a great establishment. ken is super knowledgeable and always hooks you up when he can. their pricing is VERY competitive and they super quick shipping

Walperstyle · 10-30-2009, 04:46 AM

Satisfactory

Prices are only sometimes good, shipping is amazing though. 1.5-2 weeks to Canada aint bad.

90hatchie · 11-12-2009, 10:51 PM

ordered isis subframe bushings on 9th recived them today
THANK YOU GUYS!

bboyoracle · 12-24-2009, 08:14 PM

Had a great experience with Enjuku:

I ordered a gift from Enjuku a week before xmas, only to find out a few days later that the part was not in stock. The company that manufactures the part was closed for the holidays. But Enjuku sourced one for me and had it delivered in time for xmas. I have nothing but positive things to say about them. Great pricing, fast shipping and EXCELLENT customer service.

XnTroubleX · 12-24-2009, 08:24 PM

I just ordered something from them a few days ago, within a few hours I had an email from a guy telling me that my item was on back order, I emailed him back stating "bump for 10% discount due to part being on back order" he stated that if it was their part then yes,, but hey,,, cant blame me for trying!!

XnTroubleX · 01-28-2010, 06:11 PM

Does anyone else have problems getting their items they ordered from them.

Monday(1-25-10)
I ordered a exhaust manifold gasket from them for my SR.
The same day about 5 min later, I order a turbo flange gasket from Full-race.
I recieved confirmation from full race the next day and a tracking number, I recieved the gasket today.

Yesterday Wed(1-27-10)
I checked my order status with enjuku and it still says being processing but the charge has cleared pending in my banking account. I sent them an email yesterday,, No response,, I called today,, no answer, I sent another email today to a different department,, and still no response..
I havent even heard from them stating whether it is on back order or not.
I've seen people speak highly of this company but I am not feeling so good about them. I had a problem with them in the past about an item but that item was something I would consider not widely ordered so I decided to give them another chance.. Its just a gasket and Im not understanding the problem...
Has anybody else had problems with them??
Maybe I am just impatient but I ordered another part from another company the same day within 5 minutes and have already recieved it..

aled · 01-28-2010, 06:16 PM

Never have had a problem with Enjuku Racing or known anybody that has.

I think you're being impatient. For all you know they could be closed today.

NINJASPY · 01-28-2010, 06:27 PM

um... youre being impaitent.
3days? um yea...

coww-cho!!!!! · 01-28-2010, 06:30 PM

Quote:

Originally Posted by XnTroubleX

Does anyone else have problems getting their items they ordered from them.
Has anybody else had problems with them??
Maybe I am just impatient but I ordered another part from another company the same day within 5 minutes and have already recieved it..

I've ordered from enjuku more than any other place. Because the prices are reasonable the last thing i could remember was a circuit sports oil drain plug, but i do see your point. once i had to wait a week but as long as i got it i was happy.......and i have too many stickers from them

XnTroubleX · 01-28-2010, 06:33 PM

yeah I figured I was, Ive been accused of that before,LOL Just wanted to see if anyone has had problems with them before.
Im just not familiar to slow operation, I am more familiar to ordering a part and it showing up soon unless its a special order part!!

midnight_rex · 01-28-2010, 06:43 PM

i have something on order from them right now also. i e-mailed them and they sent me back a reply saying ken is not in for the week. ken is the main guy for the online orders and there is one guy trying to do his and kens job at the same time. Ken will be back on friday. i never had a problem with them in the past cause ken was on top of things.

since ken is out for the week orders are taking longer. WE NEED YOU BACK KEN!! just give them some time since some of the guys over at enjuku are working twice as hard now.

2fast4y0u · 01-28-2010, 07:18 PM

i think i have purchased basically my entire car from there...in fact i even flew to florida to pick a part up from them and meet some of the guys that work there.
i wouldnt recommend any other shop to anyone because they are by far the most knowledgeable.

ps. they do NOT pay me to say that...i truly think they are the best around

XnTroubleX · 01-28-2010, 07:29 PM

im sure that it will come in, I just have high expectations when it comes to businesses. I feel that if a company is going to offer a service then they need to be on top of their game. If someone is going to be out for a week does not mean the market is going to stop. I guess I just expect people to handle their business in the same manner as I do. plus I work in the oil and gas industry and if a customer calls and needs something we get it to them right then, slow services in my undustry of work will get you looked over the next time they need something!!

s13silvia123 · 01-28-2010, 09:53 PM

ken probably deals with 100+ emails a day then add the weekends that like 200+ and plus getting these sent out. a process like this is a headache when you alone are doing it and once awhile you get help here and there to catch up. trust me i've dealt with stuff similar like this before and you wont get it done in a day when you have alot of task along with it. most of the time people screw up and and you'll have to problem solve an issue cause the client or costumer left out some info thats important.

be patient.

ken is a good guy he'll help you out soon enough.

midnight_rex · 01-29-2010, 12:32 AM

Quote:

Originally Posted by midnight_rex

i have something on order from them right now also. I e-mailed them and they sent me back a reply saying ken is not in for the week. Ken is the main guy for the online orders and there is one guy trying to do his and kens job at the same time. Ken will be back on friday. I never had a problem with them in the past cause ken was on top of things.

Since ken is out for the week orders are taking longer. We need you back ken!! Just give them some time since some of the guys over at enjuku are working twice as hard now.

.................

Z33dori · 01-29-2010, 12:53 AM

Just ordered as Spec clutch and ISIS auto to man clutch line.... got here pretty quick ...

would def do business again

buentellomma · 03-08-2010, 02:39 PM

i do most of my ordering from enjuku racing and i only have good stuff to say about them, good prices, good products, quick shipping.

AZRB20 · 03-08-2010, 02:43 PM

Thread of the year.

TheGrim · 03-26-2010, 04:56 PM

still ordering tons of parts from BG for my build.... great service

tEckniks · 04-12-2010, 11:16 AM

i bought my entire build from enjuku. fucking A++ service and fast delivery.

isis radiator was backordered, $25 more to upgrade to mishimoto radiator, they NEXT DAY'ed that shit to me. i was amazed.

will buy from them again!

Grenade180sx · 04-16-2010, 05:42 PM

ken is the man! helped me out tons and was always quick to respond even tho hes a busy dude!

onefst240 · 04-24-2010, 10:10 AM

Bought a set of isis turbo lines from them. They didnt have them in stock and it would take 2 weeks to get them so they sent me circuit sports lines instead for no extra charge. Will def buy from them again.

06-22-2009, 01:26 PM	#92
migit Join Date: Apr 2009 Location: Inland Empire Posts: 28 Trader Rating: (1) Feedback Score: 1 reviews	My order has been processing for almost a week now. Sent in a message asking why its taking so long, with no response yet. Guess I'll start calling. Item didn't say it was out of stock or anything. Sad part is my friends told me to order from enjuku to make sure I got it right away! I'll edit this post with more info later on. So far not a great first experience with enjuku. Update: Got a response from Enjuku today saying the shipment from the nissan warehouse to theirs was slow causing the delay they didn't predict. They are expressing the item to me now once it arrives. Gotta give them a A+ for customer service as well, they definitely care about their rep and keeping customers happy and coming back. Although the delay is frustrating, the company is doing what they can to make up for it, I'll be ordering from them again. Last edited by migit; 06-23-2009 at 01:19 PM.. Reason: Update

07-29-2009, 08:24 PM	#97
*enkei2k* Super Moderator Join Date: Jul 2007 Location: over the river and through the woods Age: 39 Posts: 7,160 Trader Rating: (29) Feedback Score: 29 reviews	just received my isis shifter. placed order on friday, received today. packaged well. no complaints so far, we'll see after i install the shifter. __________________ Ask enkei2k xquizitditz

10-30-2009, 04:46 AM	#100
Walperstyle Nissanaholic! Join Date: Nov 2004 Location: Alberta, Red Derp Age: 43 Posts: 1,729 Trader Rating: (0) Feedback Score: 0 reviews	Satisfactory Prices are only sometimes good, shipping is amazing though. 1.5-2 weeks to Canada aint bad. __________________ KA-T ORG-Function over Flush

01-28-2010, 06:11 PM	#104
XnTroubleX Zilvia Member Join Date: Nov 2009 Location: louisiana Age: 40 Posts: 293 Trader Rating: (7) Feedback Score: 7 reviews	Enjuku Racing Does anyone else have problems getting their items they ordered from them. Monday(1-25-10) I ordered a exhaust manifold gasket from them for my SR. The same day about 5 min later, I order a turbo flange gasket from Full-race. I recieved confirmation from full race the next day and a tracking number, I recieved the gasket today. Yesterday Wed(1-27-10) I checked my order status with enjuku and it still says being processing but the charge has cleared pending in my banking account. I sent them an email yesterday,, No response,, I called today,, no answer, I sent another email today to a different department,, and still no response.. I havent even heard from them stating whether it is on back order or not. I've seen people speak highly of this company but I am not feeling so good about them. I had a problem with them in the past about an item but that item was something I would consider not widely ordered so I decided to give them another chance.. Its just a gasket and Im not understanding the problem... Has anybody else had problems with them?? Maybe I am just impatient but I ordered another part from another company the same day within 5 minutes and have already recieved it..

01-28-2010, 09:53 PM	#112
s13silvia123 Post Whore! Join Date: May 2006 Location: where waldo is Age: 42 Posts: 3,266 Trader Rating: (16) Feedback Score: 16 reviews	ken probably deals with 100+ emails a day then add the weekends that like 200+ and plus getting these sent out. a process like this is a headache when you alone are doing it and once awhile you get help here and there to catch up. trust me i've dealt with stuff similar like this before and you wont get it done in a day when you have alot of task along with it. most of the time people screw up and and you'll have to problem solve an issue cause the client or costumer left out some info thats important. be patient. ken is a good guy he'll help you out soon enough. __________________ 18g and 20g turbo users click on me http://zilvia.net/f/tech-talk/261219-18g-20g-turbo-users.html

04-06-2009, 11:34 AM	#91
mavericksniper Join Date: Apr 2009 Location: Oceanside, California Posts: 39 Trader Rating: (1) Feedback Score: 1 reviews	Bought from them once. They sent two fenders that didnt match each other. The shipping was very fast though and they did take the parts back for a full refund. I will be buying from them again.

06-22-2009, 02:44 PM	#93
TheGrim Zilvia Junkie Join Date: Jun 2009 Location: Fort Hood Age: 37 Posts: 466 Trader Rating: (4) Feedback Score: 4 reviews	ordered from them twice now for a total well over 3k and havent had a problem yet. BG is the go to guy

06-22-2009, 02:56 PM	#94
DOHCsky Join Date: Nov 2005 Location: central florida Posts: 24 Trader Rating: (2) Feedback Score: 2 reviews	Enjuku is AWESOME! For 5 people running a nationwide company, Id say they do pretty fucking amazing!!!!! Best customer service from any shop/company/whatever. Nicest group of doods around.

06-22-2009, 04:21 PM	#95
MongolPup Leaky Injector Join Date: Jun 2008 Location: Georgia Posts: 87 Trader Rating: (1) Feedback Score: 1 reviews	BG has helped me out numerous times, A+. And the HKS BOV was real lol

10-30-2009, 01:24 AM	#98
peteyjohnsilver Join Date: Oct 2009 Location: Peoria Posts: 2 Trader Rating: (0) Feedback Score: 0 reviews	Any more news up to date on Enjuku? Nothing bad?

10-30-2009, 01:27 AM	#99
sidewaysil80 Nissanaholic! Join Date: Jun 2008 Location: NoVA Age: 37 Posts: 1,711 Trader Rating: (23) Feedback Score: 23 reviews	no, nothing bad. they're a great establishment. ken is super knowledgeable and always hooks you up when he can. their pricing is VERY competitive and they super quick shipping

11-12-2009, 10:51 PM	#101
90hatchie Banned from the Marketplace Join Date: Dec 2006 Location: yorktown hts ny Age: 35 Posts: 2,984 Trader Rating: (15) Feedback Score: 15 reviews	ordered isis subframe bushings on 9th recived them today THANK YOU GUYS!

12-24-2009, 08:14 PM	#102
bboyoracle Zilvia FREAK! Join Date: Mar 2003 Location: Silver Spring MD Age: 40 Posts: 1,215 Trader Rating: (8) Feedback Score: 8 reviews	Had a great experience with Enjuku: I ordered a gift from Enjuku a week before xmas, only to find out a few days later that the part was not in stock. The company that manufactures the part was closed for the holidays. But Enjuku sourced one for me and had it delivered in time for xmas. I have nothing but positive things to say about them. Great pricing, fast shipping and EXCELLENT customer service.

12-24-2009, 08:24 PM	#103
XnTroubleX Zilvia Member Join Date: Nov 2009 Location: louisiana Age: 40 Posts: 293 Trader Rating: (7) Feedback Score: 7 reviews	I just ordered something from them a few days ago, within a few hours I had an email from a guy telling me that my item was on back order, I emailed him back stating "bump for 10% discount due to part being on back order" he stated that if it was their part then yes,, but hey,,, cant blame me for trying!!

01-28-2010, 06:16 PM	#105
aled Zilvia Junkie Join Date: Apr 2009 Location: Chesterfield, MO Age: 33 Posts: 334 Trader Rating: (17) Feedback Score: 17 reviews	Never have had a problem with Enjuku Racing or known anybody that has. I think you're being impatient. For all you know they could be closed today.

01-28-2010, 06:27 PM	#106
NINJASPY Zilvia FREAK! Join Date: Oct 2007 Location: So-cal Los Angeles 626 Age: 43 Posts: 1,009 Trader Rating: (13) Feedback Score: 13 reviews	um... youre being impaitent. 3days? um yea...

01-28-2010, 06:33 PM	#108
XnTroubleX Zilvia Member Join Date: Nov 2009 Location: louisiana Age: 40 Posts: 293 Trader Rating: (7) Feedback Score: 7 reviews	yeah I figured I was, Ive been accused of that before,LOL Just wanted to see if anyone has had problems with them before. Im just not familiar to slow operation, I am more familiar to ordering a part and it showing up soon unless its a special order part!!

01-28-2010, 06:43 PM	#109
midnight_rex Zilvia Member Join Date: Jul 2008 Location: houston, tx Age: 37 Posts: 239 Trader Rating: (1) Feedback Score: 1 reviews	i have something on order from them right now also. i e-mailed them and they sent me back a reply saying ken is not in for the week. ken is the main guy for the online orders and there is one guy trying to do his and kens job at the same time. Ken will be back on friday. i never had a problem with them in the past cause ken was on top of things. since ken is out for the week orders are taking longer. WE NEED YOU BACK KEN!! just give them some time since some of the guys over at enjuku are working twice as hard now.

01-28-2010, 07:18 PM	#110
2fast4y0u Zilvia FREAK! Join Date: Sep 2005 Location: 50 miles west of chicago Posts: 1,186 Trader Rating: (9) Feedback Score: 9 reviews	i think i have purchased basically my entire car from there...in fact i even flew to florida to pick a part up from them and meet some of the guys that work there. i wouldnt recommend any other shop to anyone because they are by far the most knowledgeable. ps. they do NOT pay me to say that...i truly think they are the best around

01-28-2010, 07:29 PM	#111
XnTroubleX Zilvia Member Join Date: Nov 2009 Location: louisiana Age: 40 Posts: 293 Trader Rating: (7) Feedback Score: 7 reviews	im sure that it will come in, I just have high expectations when it comes to businesses. I feel that if a company is going to offer a service then they need to be on top of their game. If someone is going to be out for a week does not mean the market is going to stop. I guess I just expect people to handle their business in the same manner as I do. plus I work in the oil and gas industry and if a customer calls and needs something we get it to them right then, slow services in my undustry of work will get you looked over the next time they need something!!

01-29-2010, 12:53 AM	#114
Z33dori Post Whore! Join Date: Dec 2006 Location: Riverview, FL Age: 35 Posts: 5,557 Trader Rating: (12) Feedback Score: 12 reviews	Just ordered as Spec clutch and ISIS auto to man clutch line.... got here pretty quick ... would def do business again __________________

03-08-2010, 02:39 PM	#115
buentellomma Zilvia Junkie Join Date: Mar 2010 Location: Goodyear AZ Age: 38 Posts: 480 Trader Rating: (6) Feedback Score: 6 reviews	i do most of my ordering from enjuku racing and i only have good stuff to say about them, good prices, good products, quick shipping.

03-08-2010, 02:43 PM	#116
AZRB20 Leaky Injector Join Date: Aug 2008 Location: Arizona Age: 36 Posts: 109 Trader Rating: (1) Feedback Score: 1 reviews	Thread of the year.

03-26-2010, 04:56 PM	#117
TheGrim Zilvia Junkie Join Date: Jun 2009 Location: Fort Hood Age: 37 Posts: 466 Trader Rating: (4) Feedback Score: 4 reviews	still ordering tons of parts from BG for my build.... great service

04-12-2010, 11:16 AM	#118
tEckniks Leaky Injector Join Date: Feb 2009 Location: maryland Age: 37 Posts: 114 Trader Rating: (0) Feedback Score: 0 reviews	i bought my entire build from enjuku. fucking A++ service and fast delivery. isis radiator was backordered, $25 more to upgrade to mishimoto radiator, they NEXT DAY'ed that shit to me. i was amazed. will buy from them again! __________________

04-16-2010, 05:42 PM	#119
Grenade180sx Nissanaholic! Join Date: Aug 2007 Location: 909/951 Age: 36 Posts: 2,457 Trader Rating: (1) Feedback Score: 1 reviews	ken is the man! helped me out tons and was always quick to respond even tho hes a busy dude!

04-24-2010, 10:10 AM	#120
onefst240 Zilvia Member Join Date: Jul 2005 Location: Niagara Falls Ny Age: 36 Posts: 277 Trader Rating: (2) Feedback Score: 2 reviews	Bought a set of isis turbo lines from them. They didnt have them in stock and it would take 2 weeks to get them so they sent me circuit sports lines instead for no extra charge. Will def buy from them again.