[DUFFM4N]

not trying to justify any of their actions but since i've worked in the car industry...things like that happen ALL THE TIME, parts are scheduled to come in at a certain time and they get delayed, and especially around the holidays. And unless he gave you his name, (which im sure u claim he did), how do you know it was the same exact guy?

I know when dealing with hundreds of people that call and place orders a day (a lot of the time for the same product), its easy to forget people that you talk to...

i say you might be jumping the gun here