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| First off, I'll go ahead and say that despite my low post count, I'm no idiot. i do tech and sales for a local shop, I won't even say what shop because this is not a plug. I just want to share this experience with you guys here. So we ordered a set of injectors from JGY. MSD 72# injectors as stated on their website. http://www.jgycustoms.com/240sx/fuel.htm Says right there plain as day on the site MSD 72# injectors. Well the injectors we bought sit on a shelf for a few weeks as we build the bottom end of a customer's car and do other stuff. Then the customer decides to go with a bigger turbo so we need to go up to a 96# injector. So we call MSD to get their professional opinion. We give them the part number and they notify us that the injectors sold by us are not MSD injectors. So we call JGY and ask for a refund because we did not get what we purchased. They told us that since we had passed their 10 day return time, we informed them that they had sent us injectors that were not MSD as advertised. Their story was that when they say "MSD" They use it in such a manner as describing all tissues as kleenex when in reality not all brand tissues are kleenex brand. These are fuel injectors not tissues. They pretty much just blow us off and refuse to take back their product and return our money. So then we call MSD. Those guys at MSD are awesome, they run the part number and tell us that the injectors are actually GM Rochester injectors, which in their defense are high quality injectors, but the kicker is that the rochester injectors are 75# injectors rather than 72# injectors. This is pretty important when it comes to tuning. So in the end JGY sent us the wrong brand, wrong size injectors, would not take responsibility for it. Not surprisingly, every time we called, the owner, Jason Young had "stepped out to lunch" CLIFFNOTES: JGY Advertises MSD injectors, but actually sends Rochester injectors that are a different size altogether. | |
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| | #2 (permalink) |
| Zilvia Addict ![]() | JGY is worthless, they are the last people I contact when I need to know something, because generally, they know nothing. They have a receptionist lady that works there now that is paid to say that everyone is "unloading a shipment" or "out to lunch" or "at a meeting". Sorry about you misfortune, but its good you found out what injectors they actually gave you. |
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| | #3 (permalink) |
| Leaky Injector | I would have to agree. JGY is a piss-poor shop. I ordered front and rear Whiteline adjustable sways from them. The rear kit came complete, but the front kit was missing the D-bushings that attach to the chasis. I called JGY initially asking if they could send the bushings missing from my kit. Their response was to re-use the OEM bushings. JGY claimed that the D-bushings were never included in the kit and that I wasn't missing anything. I was a bit skeptical, but just for good measure I tried the OEMs and they did not fit. I called agian, they repeated the same thing. Saying that the OEM bushings were to be re-used on the kit. Not only that, but they even said that they got that information from Whiteline directly. I told them that the OEMs didn't fit, but they stuck to their guns. The guys at JGY indicated that they had no extras, and there was no way to source them. Needless to say, I was beginning to get irritated. I then looked around on my own to find a 27mm bushing that would work with the Whiteline bars. Found a few, but they were too big for the D-bracket that holds the bushings in place. I called again, this time Jason himself (Jason Garrett Young) got on the phone. He again told me to re-use the OEM bushings, and that when it came down to it I could even use duct tape to hold the bars in place. ?!?!?!Duct Tape?!?!?! Are you F*#&%@$ kidding me? I needed a week to calm down, so I waited and called again. Little did I know the worst was still to come. When I called again, right away, Jason was put on the phone and the first thing out of his mouth was, "we would like you to stop calling about the bushings." I told them that I wasn't until I got what I paid for. Jason got an attitude with me and started cutting me off when I was talking. When I did the same to him, he accused me of being rude and not really wanting help because I was talking when he was talking. This happened back and forth until Jason asked to speak to my mother! EXCUSE ME?!?!?!? I lost it after that. He tried to cut me off again while I was talking, and I damn near had to start yelling on the phone so that he would stop running his yap and let me finish a centence. The end result of the conversation was that Jason very sarcasticly wrote Whiteline an email (with me on the phone) letting them know about the situation. Whiteline responded the same day and acutally contradicted everything that JGY claimed Whiteline told them. Whiteline said that the polyurethane bushing was specificly designed to work with their kit, and that a Whiteline bushing was needed for proper fitment. Not only that, but Whiteline stressed that all replacement bushings were included in the kits. Whitleine even told him that he should have called the distributer to help me out. **Little did Jason know, but I had contacted Whiteline on my own, and already knew what they told him when they replied to his email. Not only that, Whiteline set me up to get a set of bushings directly from their North American distributer Global Performance Parts.** Jason actually reponded to Whitelines email saying that their email made him look bad. I'd say he does that just fine on his own.... JGY gets a big for being dicks!Never again.... |
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